Jun 28, 2017
From Shared Services and Outsourcing Institute
When KPMG first established its Life Sciences Global Business Services (GBS) Consortium in 2014, the average score of the member companies’ GBS maturity survey results was around a 3.0 on the 5.0 scale – about on par with survey participants in many other industries.
But analysis of the same group’s 2017 survey results, coupled with deep-dive discussions during the Consortium’s April 2017 meeting, demonstrated that technological advances, increased cost pressures, geopolitical disruption, and numerous other drivers are impacting how life sciences companies are delivering their business services.
In this podcast, Rick Bertheaud and Vicki Phelan, leaders in KPMG’s shared services and outsourcing advisory practice with focuses in the life sciences and pharma industry, sat down with Stan Lepeak to discuss:
Learn more about KPMG's Global Business Services Maturity Research program.
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