Feb 08, 2018
From Shared Services and Outsourcing Institute
Our annual KPMG Real Estate and Facilities Management (REFM) Outsourcing Pulse Survey Report made it clear that outsourcing demand remains high. Indeed, outsourced services are moving up the value chain, with REFM IT systems and reporting, facilities management, and portfolio strategy/planning and space management capturing the top spots.
This is largely due to two key reasons. First, the service providers in the space have heavily invested in technology that enables them to deliver greater value such as real-time reporting and predictive analytics. Second, and certainly related, the service providers have proven to the buyer community over the years that they have the capability to play a higher-level, strategic management role.
In this second part, they sit down with Stan Lepeak to discuss topics including:
Duration: Less than 19 minutes. Activate the recording with the play button over the image.
Explore the research findings, including the first podcast in this series and the slide presentation referenced in this podcast, visit
KPMG REFM Outsourcing Pulse Survey Report 2018.